All Domestic orders are shipped via USPS Priority Mail.
International orders are shipped via USPS First Class International. Please be aware that you may be responsible for additional customs fees charged by your local post office upon arrival in your country.
We are not liable for lost packages once they have left our studio.
Because all of our garments + textiles are produced in house, we ask that you allow 2-4 weeks from date of purchase for us to ship your item(s).
Hand Dyed, Woven, or Marbled items may require additional time for delivery and are stated within the item description.
We gladly accept returns or exchanges for online purchases within 14 days of delivery. If your return exceeds the 14 day period, you will receive a store credit for the full amount of the item. Please return unworn merchandise with original tags, receipt, and packaging. Shipping and handling charges are non-refundable.
All returns must be authorized by Jamie + the Jones. Please send your return request to firstname.lastname@example.org with your order number and list of the items you would like to return.